Guest Service in the Hospitality Industry PDF
By:Paul Bagdan
Published on 2019-08-15 by
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|This book adopts a general approach that incorporates various thoughts from different parts of the industry, differing from property to property. It discusses issues and debunks myths about customer service with concepts that are solid and proven in the industry. Furthermore, this new text includes all of the major areas of the hospitality industry as they relate to delivering quality customer service. In addition to a review of the history and overview of guest service, the book goes much further to include other essential topics, including problem-solving, quality tools and assessments, staffing, marketing, and strategic planning|--
This Book was ranked at 12 by Google Books for keyword Restaurant Industry.
Book ID of Guest Service in the Hospitality Industry's Books is 22pryQEACAAJ, Book which was written byPaul Bagdanhave ETAG "9uPZlVJzEOA"
Book which was published by since 2019-08-15 have ISBNs, ISBN 13 Code is 9781792400735 and ISBN 10 Code is 179240073X
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Book which have "392 Pages" is Printed at BOOK under Category
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