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A Comparison of Self-service Technologies (SSTs) in the U.S. Restaurant Industry PDF
By:Motaz Zaitouni
Published on 2019 by

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Innovation in technology has been growing rapidly in recent years. Many restaurants have been utilizing different types of self-service technologies (SSTs) to enhance their operations and customer satisfaction. Despite, the rapid spread of SSTs in the restaurant industry, very limited empirical research has been conducted to evaluate the influence of SSTs type on customer dining experience.

This Book was ranked at 40 by Google Books for keyword Restaurant Industry.

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